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The verdict
Bigin by Zoho CRM scores 4.2/5 in our review. It's best for small sales teams and smbs wanting a simple, cheap crm. Very affordable, true free plan available. The main trade-offs: lighter on marketing/quoting vs clientflow tools; record limits per tier; no built-in invoicing/payments. There's a genuinely usable free plan, so you can try it at zero cost.
What Bigin by Zoho CRM looks like
A live snapshot of Bigin by Zoho CRM's site so you can eyeball the look and feel before clicking through.
Pros & cons
- Very affordable, true free plan available
- Easy setup compared to full Zoho CRM
- Strong pipeline management and mobile apps
- Lighter on marketing/quoting vs clientflow tools
- Record limits per tier
- No built-in invoicing/payments
Key features
- Multiple sales pipelines and stages
- Contact and deal management
- Email integration and templates
- Workflow automations
- Built-in telephony and integrations
- Mobile apps and dashboards
Pricing
Free for 1 user; paid plans per-user/mo (annual: Express $7, Premier $12, 360 $18).
| Plan | Monthly | Annual (per mo) | What you get |
|---|---|---|---|
| Free | Free | Free | 1 user, 1 pipeline, 500 records |
| Express | $9 | $7 | per user |
| Premier | $15 | $12 | per user |
| Bigin 360 | $21 | $18 | per user; reporting, collaboration |
Transaction fees: None (CRM). Prices verified against Bigin by Zoho CRM's pricing page; verify current pricing ↗.
Who should use Bigin by Zoho CRM?
Good fit
- Small sales teams
- SMBs wanting a simple, cheap CRM
Look elsewhere
- Creatives needing proposals/invoicing in one tool
Weighing the field? See Bigin by Zoho CRM alternatives →.
Frequently asked questions
How much does Bigin by Zoho CRM cost?
Bigin by Zoho CRM is free to start. Free for 1 user; paid plans per-user/mo (annual: Express $7, Premier $12, 360 $18).
Does Bigin by Zoho CRM charge transaction fees?
Transaction fees: None (CRM). Factor this in — it often costs more than the monthly fee at volume.
Who is Bigin by Zoho CRM best for?
Bigin by Zoho CRM is best for small sales teams and smbs wanting a simple, cheap crm. It's less ideal for creatives needing proposals/invoicing in one tool.