The verdict
Evidence note: This is a research-based breakdown of published pricing, documented features, and independent user-rating data. It is not presented as a hands-on test unless explicitly stated.
Close scores 4.1/5 in our comparison model. Based on the available evidence, it's best suited to high-volume inside sales teams and outbound smb sales teams. Calling, SMS and email built into the CRM. The main trade-offs: usage-based calling/sms adds to cost; fewer marketing features than rivals; higher tiers get expensive per seat. Pricing starts at $9/mo.
What Close looks like
A live snapshot of Close's site so you can eyeball the look and feel before clicking through.
Pros & cons
- Calling, SMS and email built into the CRM
- Strong for high-velocity outbound sales
- Fast setup with no add-on dialer needed
- Usage-based calling/SMS adds to cost
- Fewer marketing features than rivals
- Higher tiers get expensive per seat
Key features
- Built-in power dialer and predictive calling
- Native SMS and email sequencing
- Sales workflow automation
- Call coaching, recording and reporting
- AI assistant with monthly credits
- Two-way email sync and templates
Pricing
Per-user/seat pricing; entry Solo tier is $9/user/mo billed annually ($19 month-to-month).
| Plan | Monthly | Annual (per mo) | What you get |
|---|---|---|---|
| Solo | $19 | $9 | per user |
| Essentials | $49 | $35 | per user |
| Growth | $109 | $99 | per user |
| Scale | $149 | $139 | per user |
Transaction fees: None (CRM); calling/SMS billed as usage. Prices verified against Close's pricing page; verify current pricing ↗.
Who should use Close?
Good fit
- High-volume inside sales teams
- Outbound SMB sales teams
Look elsewhere
- Teams needing a free CRM tier
Weighing the field? See Close alternatives →.
Frequently asked questions
How much does Close cost?
Close starts at $9/mo. Per-user/seat pricing; entry Solo tier is $9/user/mo billed annually ($19 month-to-month).
Does Close charge transaction fees?
Transaction fees: None (CRM); calling/SMS billed as usage. Factor this in: it often costs more than the monthly fee at volume.
Who is Close best for?
Close is best for high-volume inside sales teams and outbound smb sales teams. It's less ideal for teams needing a free crm tier.
